Introducing Fusion

What if credit control wasn’t just about collecting payments, but about building trust and strengthening client relationships? Meet Fusion – a revolutionary new service that transforms credit control with transparency, efficiency, and a no-win, no-fee model. Ready to see the future of credit control? Let’s dive in.


Fusion

In today’s business landscape, trust is everything. It’s the foundation of strong client relationships and successful business operations. Yet, traditional credit control methods, with their lack of transparency, often undermine this crucial trust.

Today, we’re changing that. We’re excited to introduce Fusion, a groundbreaking new service that transforms credit control into a transparent, trustworthy, and efficient process.

The Problem with Traditional Credit Control

For too long, credit control has operated in the shadows. Clients were kept in the dark, unaware of the processes impacting their finances. This “white label” approach can in many instances lead to confusion and erode trust. Modern clients demand more. They deserve a credit control process that is clear, open, and efficient.

Enter Fusion: A New Era of Transparency

Fusion is not just another service; it’s a partnership that redefines how credit control should work. By co-branding with Baker Ing, a name synonymous with excellence in credit management, Fusion creates a visible, seamless collaboration. Clients see a united effort, combining your company’s strength with our expertise, ensuring their accounts are handled with utmost integrity and respect. Instead of hiding behind a single brand, Fusion operates openly.

This co-branded approach builds trust and reduces resistance to collections, reassuring clients that their accounts are managed professionally and transparently.

Revolutionary Communication Strategy

Fusion’s communication strategy is revolutionary. Every interaction – be it a letter, call, or email – is tailored to reflect both your branding and ours. This personalised communication is professional, respectful, and highly effective. 

It’s not just about collecting payments; it’s about maintaining and strengthening customer relationships.

Performance-Based Model and Efficiency

Fusion operates on a no-win, no-fee basis. Traditional credit control services often come with hefty retainers and no guarantees. Fusion changes this. You only pay for success. This performance-based model aligns our incentives with yours, ensuring you get value for your investment and reducing financial risk.

Immediate action is taken on overdue accounts, with first contact made within 24 hours of client confirmation. This promptness reduces the risk of prolonged delinquency and improves cash flow.

Detailed Account Management and Seamless Onboarding

Fusion offers detailed account management. Comprehensive account statements keep clients informed and engaged, providing clarity and fostering cooperation. These statements include invoice numbers, dates, due dates, currency values, interest, and total amounts due, eliminating confusion and encouraging a collaborative approach to resolving overdue accounts. Switching to Fusion is seamless. 

The onboarding process begins with an initial consultation to understand your specific needs. We then customise communication templates to reflect both brands, draft and obtain approval for the Letter of Authority, and initiate contact with your customers. Ongoing communication ensures timely payments, and regular updates keep you informed, offering insights and recommendations as needed.

Building Trust and Transforming Credit Control

Fusion redefines credit control by enhancing transparency and building trust. It’s not just about getting paid; it’s about how you get paid. With Fusion, you benefit from a clear, efficient, and respectful approach that enhances client relationships and improves your cash flow. Discover how Fusion can transform your credit control process. 

Join us in building a future where credit control is not just efficient, but also trustworthy. The future of credit control is here. It’s called Fusion. Let’s create a future of trust, transparency, and efficiency together.

For more information on Fusion, click here.

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