Back-up Servicing - Protection for Asset-Backed Transactions

Sentry activates when primary servicers of asset-backed securities encounter operational disruption. This standby solution is meticulously crafted to protect the integrity of asset-backed transactions, ensuring consistent cash flows and preserving investor value.

Proprietary Standby Model

Our approach goes beyond conventional safety nets. It is an intricate combination of strategic insights and operational readiness, woven together to create a robust framework that safeguards not only the steady flow of returns but also fortifies investor confidence.

This cutting-edge approach to back-up servicing for asset-backed transactions is not merely a contingency plan — it’s a comprehensive, forward-thinking methodology that stands as the vanguard of investment protection.



With a keen eye on the horizon, Sentry is designed to anticipate market shifts, regulatory nuances and more; ensuring your investments are resilient and responsive to the dynamics of a global economy. By aligning with Baker Ing, you entrust your assets to a strategy that is both prescient and proven, offering unmatched assurance in the stability and growth of your securities.

This proprietary model, the cornerstone of our Sentry service, has been meticulously engineered to ensure rapid deployment of precision receivables management whenever and wherever primary servicers encounter turbulence, seamlessly preserving the integrity and continuity of your financial ventures.

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Key Features:


Vertically integrated Capacity Assurance


Informed Decision-Making


Dynamic Portfolio Customisation


Swift Execution

A comprehensive assurance of capacity, expertise, and innovation when you need it, where you need it. Sentry’s foundation is Baker Ing’s vertically integrated core business of international receivables management, enriched by deep expertise and a globally distributed presence.

Real-time data and predictive analytics via Sentry’s Strategic Insights Engine offers a depth understanding that enables superior decision-making for precise an efficient resource allocation, service specification, and recovery action.

The custom risk management solutions crafted by our Predictive Activation Matrix are created on account-by-account basis, ensuring tailored action to significantly enhance receivables performance.

The robust operational agility inherent in the design of Sentry’s Rapid Utilisation Network means our clients benefit from rapid and precise responses when and where needed, minimising the impact of any disruptions far more effectively than conventional backup services.


Rapid Portfolio Integration and Management


Global Expertise with Decentralised Efficiency


Advanced Data-Driven Risk Analytics


Precision-Driven Resource Allocation

Sentry’s dynamic integration capability ensures swift and seamless absorption of new portfolios. Our system is designed for rapid adaptation, enabling efficient management of thousands of debtors while maintaining service continuity and asset integrity.

Leveraging Baker Ing’s globally distributed network, Sentry offers localised expertise within a robust global framework. This approach ensures efficient management of international portfolios, adapting to varying regulatory and cultural landscapes while maintaining operational coherence.

Sentry’s Strategic Insights Engine (SRIE) utilises real-time market data and predictive analytics to deliver nuanced risk landscapes. This intelligence enables informed decision-making and strategic risk mitigation, safeguarding your investments against volatile market conditions.

Utilising a Just-in-Time resource allocation model, Sentry ensures optimal use of resources. Our approach, informed by Lean Six Sigma principles, maximises efficiency and response times, guaranteeing the right expertise is deployed exactly when and where it’s needed.


Proactive Regulatory Compliance Monitoring


Customisable Client-Centric Strategies


Comprehensive Reporting for Transparency


Scalable Solutions for High-Volume Management

Sentry’s continuous monitoring of global regulatory environments ensures your portfolio remains compliant across diverse jurisdictions. Our proactive stance on regulatory changes minimises risk and maintains the highest standards of compliance.

Understanding that no two clients are the same, Sentry tailors its backup servicing to align with your unique portfolio needs. This bespoke approach, powered by our Predictive Activation Matrix, ensures strategies are finely tuned to your specific risk profile and objectives.

Sentry offers in-depth, transparent reporting, providing clear insights into portfolio performance and risk status. Our commitment to transparency ensures you have the information needed for strategic oversight and informed decision-making.

Designed to handle high volumes with precision, Sentry is equipped to manage extensive and complex debtor portfolios. Our scalable infrastructure ensures efficiency and effectiveness, regardless of the portfolio size or complexity.

Strategic Insights Engine

The Strategic Insights Engine (SIE) provides a comprehensive approach to market and regulatory analysis. Utilising advanced tools such as Bloomberg Terminal and Thomson Reuters Eikon, SIE provides real-time insights into market conditions and economic trends. This extensive market surveillance capability enables Sentry to anticipate shifts that could impact client portfolios, ensuring that we are always poised to react. The inclusion of regulatory monitoring via tools such as LexisNexis and Thomson Reuters Regulatory Intelligence further ensures we are ahead of legislative changes, enabling proactive adaptation in response to regulatory changes.

SIE’s further integration with a roster of leading Credit Bureaus is a testament to its depth in risk assessment and debtor insight. This integration allows for a multi-faceted view of debtor financials and risk scores, providing a robust early warning mechanism.

We then overlay tracking of specialised, unadvertised petitions for company wind-ups in the UK to round-out its thoroughness.

This comprehensive debtor analysis ensures that Baker Ing clients benefit from detailed, accurate and timely assessments, allowing for informed decision-making and enhanced risk mitigation strategies.

By tailoring data gathering to the unique requirements of each client, SIE provides data that are not just comprehensive but also relevant and actionable. This client-centric approach ensures that strategies and tactics executed as part of Sentry are not only based on global insights but are finely attuned to the specific needs and nuances of each client’s portfolio, enhancing the overall effectiveness and precision of the service.

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Predictive Activation Matrix

Sentry’s Predictive Activation Matrix (PAM) is the epitome of Baker Ing’s forward-thinking approach, leveraging advanced analytics and predictive modelling.

By integrating data from our Strategic Insights Engine, including market trends, regulatory changes, and debtor performance, PAM employs sophisticated algorithms to analyse and predict potential risk scenarios.

This predictive power is vital in anticipating challenges and shifts in the financial landscape. The ability to forecast debtor behaviour and market fluctuations with precision allows Baker Ing to manage risk adeptly, allocate resources efficiency, and ensure optimum collection tactics are always on standby.

The PAM model formulates tailored response strategies based on its data-driven insights. It intelligently synthesises information from the Strategic Insights Engine to construct customised activity on each account. Such precision strategies significantly enhance the efficiency and effectiveness of Sentry, directly addressing the specific needs and risk profiles of their clients.

An integral component of Sentry’s risk management system, PAM is designed to promptly identify and respond to potential risks and market changes. Advanced analytical capabilities act as a sophisticated early-warning system, identifying shifts in market dynamics and debtor behaviours. Upon identifying these risks, PAM can efficiently deliver alerts and trigger workflows based on pre-defined criteria.

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Rapid Utilisation Network

RUN, forming the spearhead of Sentry’s operations, is a testament to efficiency and precision in high-stakes receivables management.

Its core strength lies in dynamic resource management, underpinned by our matching algorithm that aligns our specialist teams to each debt recovery case. This system, drawing insights from the Sentry model’s comprehensive analysis, ensures the deployment of the most effective team based on the unique demands of every case. It leverages Baker Ing’s global expertise, allowing for a seamless alignment with debtor profiles and market nuances. This precision in resource allocation not only maximises collections but also is vital in managing large portfolios efficiently and effectively.

Sentry’s operational RUN model adopts a decentralised command structure, empowering regional and local credit managers to make swift decisions aligned with central strategies. This approach ensures rapid action, harnessing agility and effectiveness crucial in high-stakes debt recovery.

The integration of real-time data and analytics into the operational framework maintains ongoing situational awareness. Decisions are informed by the latest market developments and feedback, providing a competitive edge in fast-paced financial environments.

RUN’s operational excellence is characterised by a highly coordinated execution model, ensuring coherent efforts across our global network. This synchronised approach drives precision and efficiency. Moreover, our commitment to continuous improvement is evident in our regular after-action reviews. These reviews allow for the refinement of our strategies and methodologies, ensuring Sentry remains at the bleeding-edge of industry practices and adapts quickly to evolving market conditions.

Our RUN credit professionals undergo regular scenario-based training, preparing them for the complexities of real-world debt recovery scenarios. This training programme, ensures our teams are not just theoretically knowledgeable but also practically adept to step in for our clients as and when required.

Additionally, RUN’s use of predictive analytics for team assembly and the integration of our online Collaboration Platform underlines our commitment to collaborative innovation. This approach not only enhances team compatibility and effectiveness but also ensures seamless communication and strategy adjustment among our global operations, focusing on operational excellence and client-focused outcomes.

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