Building Trust in the Information Age

In today’s environment, discerning clients demand transparency and honesty. Fusion provides clear, co-branded communications to build trust and improve collection effectiveness.

Enhanced Effectiveness through Co-Branding

The co-branded approach ensures that clients see the collaboration between your company and Baker Ing, a trusted credit management firm. This visibility reassures clients and increases compliance.

Efficiency and Relationship Building

Fusion’s tailored communication strategy and rapid response times ensure that overdue accounts are managed promptly and respectfully, preserving and enhancing customer relationships.

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Key Features Description Benefits
Integrated Partnership Fusion integrates your brand with Baker Ing’s expertise, presenting a unified front to clients. This collaboration reassures clients and maintains your brand’s integrity. Enhances client trust and reduces resistance to collections by showcasing a partnership with a reputable firm.
Customised Communication Personalised letters and emails feature both your branding and Baker Ing’s, ensuring professional, respectful, and effective communication. Maintains and strengthens customer relationships while addressing overdue accounts.
Efficient Collections First contact is made within 24 hours of client confirmation, ensuring prompt action on overdue accounts. Reduces the risk of prolonged delinquency and increases the likelihood of timely payments, improving cash flow.
Detailed Account Management Detailed account statements include invoice numbers, dates, due dates, currency values, interest, and total amounts due. Keeps clients informed and engaged, reducing confusion and fostering a cooperative approach to resolving overdue accounts.

No Win, No Fee

Fusion’s no-win, no-fee model contrasts with traditional credit control services that often charge a monthly retainer.

This performance-based approach means you only pay for successful collections, reducing financial risk and ensuring you get value for your investment.

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Client Onboarding

Consultation:

Initial consultation to understand your specific needs.

Agreement:

Finalising terms of service.

Customisation and Preparation

Template Tailoring:

Customising communication templates with your branding and Baker Ing’s details.

Authority Approval:

Drafting and approval of the Letter of Authority.

Communication Execution

Initial Contact:

Sending first contact letters to your customers.

Follow-Up:

Ongoing communications to ensure timely payments.

Reporting and Updates

Detailed Reporting:

Providing regular updates and reports.

Transparent Process:

Offering insights and recommendations for further actions if needed.

Discover how Fusion can transform your credit control process, enhance customer relationships, and improve your cash flow.