Fusion - The Future of Credit Control
Baker Ing’s innovative credit control service, designed for today’s transparent trading environment and discerning clients.
In an era where information flows freely, clients expect transparency and open communication. Fusion combines adept credit control with the flexibility and visibility of a co-branded collections partnership.
Build trust and confidence to drive efficient collections whilst fostering strong customer relationships.
Building Trust in the Information Age
In today’s environment, discerning clients demand transparency and honesty. Fusion provides clear, co-branded communications to build trust and improve collection effectiveness.
Enhanced Effectiveness through Co-Branding
The co-branded approach ensures that clients see the collaboration between your company and Baker Ing, a trusted credit management firm. This visibility reassures clients and increases compliance.
Efficiency and Relationship Building
Fusion’s tailored communication strategy and rapid response times ensure that overdue accounts are managed promptly and respectfully, preserving and enhancing customer relationships.
| Key Features | Description | Benefits |
|---|---|---|
| Integrated Partnership | Fusion integrates your brand with Baker Ing’s expertise, presenting a unified front to clients. This collaboration reassures clients and maintains your brand’s integrity. | Enhances client trust and reduces resistance to collections by showcasing a partnership with a reputable firm. |
| Customised Communication | Personalised letters and emails feature both your branding and Baker Ing’s, ensuring professional, respectful, and effective communication. | Maintains and strengthens customer relationships while addressing overdue accounts. |
| Efficient Collections | First contact is made within 24 hours of client confirmation, ensuring prompt action on overdue accounts. | Reduces the risk of prolonged delinquency and increases the likelihood of timely payments, improving cash flow. |
| Detailed Account Management | Detailed account statements include invoice numbers, dates, due dates, currency values, interest, and total amounts due. | Keeps clients informed and engaged, reducing confusion and fostering a cooperative approach to resolving overdue accounts. |
No Win, No Fee
Fusion’s no-win, no-fee model contrasts with traditional credit control services that often charge a monthly retainer.
This performance-based approach means you only pay for successful collections, reducing financial risk and ensuring you get value for your investment.
Client Onboarding
Consultation:Initial consultation to understand your specific needs.
Agreement:Finalising terms of service.
Customisation and Preparation
Template Tailoring:Customising communication templates with your branding and Baker Ing’s details.
Authority Approval:Drafting and approval of the Letter of Authority.
Communication Execution
Initial Contact:Sending first contact letters to your customers.
Follow-Up:Ongoing communications to ensure timely payments.
Reporting and Updates
Detailed Reporting:Providing regular updates and reports.
Transparent Process:Offering insights and recommendations for further actions if needed.