International Credit Control

Effective credit control is a cornerstone of financial stability and strong customer relationships. Specialising in high-value and sensitive accounts receivable, Baker Ing combines adept risk minimisation with operational efficiency to protect your financial interests and strengthen customer relationships.

When you choose to work with us, you gain more than just a service provider; you gain a partner who will seamlessly integrate sophisticated credit control solutions into your operational framework.

We employ highly-sophisticated methods to maintain excellent communication with your customers, enhancing and fortifying relationships. Early identification of potential late payments allows for collaborative efforts, ensuring your business remains a priority in your customers’ accounts payable.

Investing in customer relationships is essential for securing timely payments. Proactive strategies address potential late-payment issues before they escalate, improving cash flow while solidifying customer loyalty and trust.

Engaging with your customers through one-to-one telephone interactions, the team at Baker Ing emphasizes friendliness, professionalism, and a personal touch. This direct engagement strengthens customer bonds.

Integration with your brand identity is seamless. Utilising your branded communication channels, such as email addresses and dedicated telephone lines, ensures continuous and consistent service experience for your customers. This includes adopting your brand’s tone of voice and specific communication guidelines, guaranteeing seamless service continuity.

Partnering with Baker Ing offers a comprehensive approach to credit control, extending beyond financial transactions to build and maintain strong, lasting customer relationships.

Our Commitment:





Culturally Informed Credit Managers

Data-Driven Communications

Enhanced Relationships and Behavioural Change

In-Depth Reporting

We provide native-language, native-culture credit managers, ensuring a deep understanding of cultural and linguistic nuances. This is crucial for building rapport and effectively employing subtle persuasion techniques in diverse global markets.

Our team is equipped with comprehensive insights for every customer interaction, derived from our in-depth analysis and a multitude of global data sources. This approach ensures informed and effective communication strategies.

We focus on fostering better customer relationships and encouraging positive payment behaviours. This includes facilitating the setup of Direct Debits, streamlining your collection process and improving overall payment efficiency.

Beyond strengthening relationships and guiding customer behaviour, we provide detailed reports on your customers’ payment processes and key contacts. This comprehensive reporting offers valuable insights, aiding in strategic decision-making and process optimization.

Impactful services delivered by a worldwide nexus of credit professionals.

InternationalCredit Control

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InternationalDebt Collection

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