COMPREHENSIVE SERVICES FOR EVERY STAGE OF RECEIVABLES MANAGEMENT
Our services are structured into three distinct yet interconnected layers of expertise, each designed to address specific needs within the receivable lifecycle. This multi-layered approach enables us to provide targeted assistance at any stage or offer a holistic solution encompassing all aspects of receivables management.
Our spectrum of services spans proactive credit control to debt collection and, when necessary, robust legal enforcement. This comprehensive range ensures that we can effectively manage every phase of the receivables process. Clients benefit from direct access to our seasoned professionals, streamlined processes, and cutting-edge technology, all of which come together to enable swift and cost-effective action on a global scale.
Whether you require support in one specific area or are looking for a comprehensive receivables management partner, Baker Ing is equipped to meet your needs. Our global network is designed to adapt to the unique challenges and requirements of each client, ensuring bespoke solutions that are both efficient and effective.
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TAILORED SOLUTIONS FOR GLOBAL RECEIVABLES MANAGEMENT
We recognise that each client's needs are unique. That's why we don't believe in a one-size-fits-all solution. Our global approach involves a flexible framework of skilled people, efficient processes, and advanced technology, all combined to deliver a personalised collections solution that aligns perfectly with your specific business requirements.
Our international team of seasoned Credit Managers offers unparalleled expertise in managing the entire credit-cycle. They provide strategic advice at critical decision points, ensuring that your interests are always protected and advanced.
You retain full control throughout our partnership. This includes the ability to review and select credit managers based on their CVs, and direct access to our team for seamless communication. We prioritise responsiveness and adaptability to ensure your requirements are met consistently throughout our engagement.
Every engagement begins with an in-depth consultation. We take the time to understand your Order to Cash process, company culture, objectives, key challenges, and any established KPIs. Based on this understanding, we craft a detailed service proposal tailored to your business’s specific needs.
Our commitment to your success is reflected in our results. We measure our collection performance meticulously, aligning our efforts with your internal Key Performance Indicators to ensure our services contribute meaningfully to your overall business objectives.
OUR TEAM: THE FOUNDATION OF EXCELLENCE
The ‘Team’ is what separates us from any other provider. Typically, a client to most service providers, the Credit Manager is our Team.
Complete Transparency and Proven Expertise:
We believe in absolute transparency. This extends to allowing our clients to review the CVs of our Credit Managers, providing assurance of their extensive capabilities and experience. With Baker Ing, you gain the confidence that comes from working with proven professionals in the field.
Culturally Attuned, Language-Savvy Professionals:
Our team consists exclusively of senior Credit Managers, each handpicked for their native-language skills and deep cultural understanding. This ensures that every case is handled with the utmost sensitivity and appropriateness, respecting cultural nuances and communication styles.
Tailored Service Level Agreements:
Recognising that each client’s needs are unique, we offer the flexibility to establish individual Service Level Agreements. These agreements are customised to meet your specific requirements, ensuring a service that aligns perfectly with your expectations and needs.
Trusted Across All Client Segments:
Baker Ing International is more than a service provider; we are a business partner you can rely on for managing all client segments and customer tiers. Our approach is tailored to the nature of the collection, whether it’s volume/value-driven workflows or high-value collections, ensuring the right level of expertise and focus is applied.
Minimising Legal Action:
While legal action is sometimes inevitable, our goal is to minimise its necessity. We believe in resolving issues through strategic negotiation and expert management, reserving legal recourse as a last resort. Our mission is not just to manage receivables but to do so in a way that mitigates risk and reduces unnecessary legal involvement.
OUR DATA
We offer detailed risk assessment, utilising multiple data sources as part of our standard service.
Multi-Source Risk Assessment as Standard:
We understand the importance of data in receivables. Our standard service includes detailed risk evaluations, utilising a variety of data sources. This multi-faceted approach ensures a comprehensive understanding of potential risks.
Tailored Assessment Reports:
You will receive a customised assessment report from us, which meticulously details commercial risks. This report integrates insights from commercial data, financial data, and trade credit risk, with a special emphasis on entities utilising credit insurance and working capital funding. These reports are designed to provide you with a clear and complete picture of the risks involved.
Benefits of Agnostic Multi-Source Research:
You’ll reap significant benefits from our agnostic approach to multi-source research. This methodology liberates you from the limitations of relying on a singular credit agency’s perspective. You gain a more rounded and nuanced view of risk, crucial for informed decision-making.
Accessible Insights from Expert Consultants:
Furthermore, our expert consultants are at your disposal to translate complex data into plain English. Their insights can provide invaluable support in your day-to-day risk management activities, ensuring you have the knowledge and understanding to make the best decisions for your business.
Impactful services delivered by a worldwide nexus of credit professionals.
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