The collections solution for Credit Directors, by Credit Directors.

Our purpose is to deliver the kinds of services, best practice and insights which our people feel is often sorely lacking from traditional collections agencies, and in turn, that makes them wholly unsuitable for the kinds of high-value and highly-sensitive receivables our clients work with us to deliver.


In this way, Baker Ing has been developed as the collections solution for Credit Directors, by Credit Directors.

Our reputation has been built upon delivering the best of in-house control and oversight, with the best of outsourced flexibility, niche expertise and scalability. Please click here to discover why our clients trust us to deliver when the risk of poor performance is simply not an option.

Lisa Baker


I have worked within the International Credit & Collections industry for 17 years. Having initially worked within the ‘front end’ Credit Risk and Credit Reference Industry, I developed my ability in comprising Scorecards and helping companies identify their appetite for Credit Risk. Working with Multi Nationals, I provided Credit & Financial information and helped introduce automation in their client and credit onboarding processes. Later on, moving towards operational Credit Management support in Debt Collection and Litigation, I am pleased to support companies in their AR processes and optimise cash collection. I have a passion for ‘all things credit’ and delivering innovation within the industry – whether this is through new Global Data Services or the niche that is Baker Ing International with the employment of qualified Credit Manager’s to conduct mediation and collection services.

Sarah Ing


I have over 20 years’ experience across the breadth of the credit industry; ranging from software and services, to operations management. With a strong background in client services and relationship building, I have worked with/for likeminded professionals at some of the biggest brands across four continents. As a founding partner of Baker Ing, I am best placed to ensure smooth delivery of our services; providing client support, reporting and monitoring results. My role ensures that our processes are followed and our collections are maximised.

Our global network is comprised of three specialist layers of expertise:

InternationalCredit Control


InternationalDebt Collection