I have worked within the International Credit & Collections industry for 17 years. Having initially worked within the ‘front end’ Credit Risk and Credit Reference Industry, I developed my ability in comprising Scorecards and helping companies identify their appetite for Credit Risk. Working with Multi Nationals, I provided Credit & Financial information and helped introduce automation in their client and credit onboarding processes. Later on, moving towards operational Credit Management support in Debt Collection and Litigation, I am pleased to support companies in their AR processes and optimise cash collection. I have a passion for ‘all things credit’ and delivering innovation within the industry – whether this is through new Global Data Services or the niche that is Baker Ing International with the employment of qualified Credit Manager’s to conduct mediation and collection services.

I have over 20 years’ experience across the breadth of the credit industry; ranging from software and services, to operations management. With a strong background in client services and relationship building, I have worked with/for likeminded professionals at some of the biggest brands across four continents. As a founding partner of Baker Ing, I am best placed to ensure smooth delivery of our services; providing client support, reporting and monitoring results. My role ensures that our processes are followed and our collections are maximised.