HOW IT WORKS
Our consultants will help you determine what you want to achieve and the best way we can help you get there. We are able to execute quickly and efficiently on debt-recovery where required but, equally, are willing and able to advise on the entire Accounts Receivable cycle – offering gratis consultancy to ensure you achieve your goals.
The process couldn't be easier
Submission
Client sends excel sheets via secure email.
Assessment
Our account managers assess the debt book and assemble a roster of appropriate Credit Directors that are suitable to manage the project.
Shortlist
We assemble a bespoke team to fit the precise requirements. Our client has the opportunity to view the CVs of the team, ensuring full transparency from the get-go.
Confirmation
Upon confirmation from our client, we alert the preferred Credit Directors and upload the debts to our system.
First Contact
The first contact is made by the Credit Director within 24 hours of client confirmation.
Planning
Within 48 hours the debtor is assessed by the Credit Director. They will research the company to ascertain risks of recovering payment (e.g., insolvency) which can be mitigated, and any leverage points which can be used to speed-up payment (e.g., the company part of a bigger, solvent, company group).
Verbal Contact
The Credit Director will then make verbal contact with debtor before any written communication, in order to establish a relationship.
Process Journey
Credit Director determines the collection process journey, based upon their assessment of the debtor and the first-contact outcome. They will log the optimum process in our system to ensure maximum efficiencies are achieved.
Referral
If the case needs referring, then the Credit Director will send it back to head office, via our system. The case will then be picked-up by our legal or restructuring team, as appropriate.
Client Control
Our Client is free at any time to intervene and take control of the process, reporting, or any other action desired.
Reports
We deliver weekly reports and logs of activity to our clients.
Direct Contact
You will have a direct 1-2-1 with our team throughout your case.
Submission
Client sends excel sheets via secure email.
Assessment
Our account managers assess the debt book and assemble a roster of appropriate Credit Directors that are suitable to manage the project.
Shortlist
We assemble a bespoke team to fit the precise requirements. Our client has the opportunity to view the CVs of the team, ensuring full transparency from the get-go.
Confirmation
Upon confirmation from our client, we alert the preferred Credit Directors and upload the debts to our system.
First Contact
The first contact is made by the Credit Director within 24 hours of client confirmation.
Planning
Within 48 hours the debtor is assessed by the Credit Director. They will research the company to ascertain risks of recovering payment (e.g., insolvency) which can be mitigated, and any leverage points which can be used to speed-up payment (e.g., the company part of a bigger, solvent, company group).
Verbal Contact
The Credit Director will then make verbal contact with debtor before any written communication, in order to establish a relationship.
Process Journey
Credit Director determines the collection process journey, based upon their assessment of the debtor and the first-contact outcome. They will log the optimum process in our system to ensure maximum efficiencies are achieved.
Referral
If the case needs referring, then the Credit Director will send it back to head office, via our system. The case will then be picked-up by our legal or restructuring team, as appropriate.
Client Control
Our Client is free at any time to intervene and take control of the process, reporting, or any other action desired.
Reports
We deliver weekly reports and logs of activity to our clients.
Direct Contact
You will have a direct 1-2-1 with our team throughout your case.