Unlock the Future of O2C with AI + Human Synergy

 

In today’s rapidly evolving business landscape, integrating artificial intelligence with human expertise is no longer a luxury — it’s a necessity. Join Baker Ing and Esker for a transformative webinar that will explore how combining AI with human intelligence can revolutionise your Order-to-Cash (O2C) process.

This is your chance to gain exclusive insights from industry leaders and receive an exclusive white paper – your quckfire reference with the info you need to stay ahead of the curve in 2024.

 

What’s in it for you?

 

AI in O2C: Strengths & Limitations

Discover how AI can enhance the speed, efficiency, and accuracy of your O2C processes, while understanding its boundaries. Tom Guinez, Product Manager at Esker, will explore the strengths of AI, from automating routine tasks to predictive analytics, and explain why human oversight is crucial for nuanced decision-making and customer relationship management.

 

Human Expertise in O2C: The Irreplaceable Factor

In scenarios where AI falls short, human intelligence steps in. Lisa Baker, Co-Founder & CEO of Baker Ing, will share how human-led strategies can resolve complex disputes, manage high-value accounts, and drive long-term client relationships that AI alone cannot sustain.

 

The Synergy: AI + Human Collaboration

Learn how AI and human collaboration can result in a more efficient, resilient, and financially controlled O2C process. Matt Tipper, Business Development Manager at Esker, and Lisa Baker will outline how to leverage both optimally for a seamless integration of AI-driven insights with human expertise to optimise your credit management.

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Join us for a pivotal discussion with Markus Kuger and Shaun Rees as we synthesize their insights on the global economy and credit management. This session is an opportunity to integrate their expertise into your understanding of the upcoming financial year’s landscape, engaging with fellow credit professionals from around the world in a thought-provoking exchange.

With our host and keynote speaker

Markus Kuger, Chief Economic Advisor

Markus will be your host for this event, guiding the session and facilitating the Q&A. As a seasoned economist with years of experience advising global organisations on economic and political risks, Markus brings a depth of knowledge and insight to ensure the session runs smoothly. His experience in presenting complex topics to diverse audiences guarantees that attendees will gain valuable insights and have the opportunity to engage meaningfully with the experts.

Tom Guinez – Product Manager, Esker

Tom specialises in AI-driven solutions for the O2C process. In this session, he will share practical insights into how AI can assist credit managers by automating routine tasks and improving accuracy in accounts receivable processes. Tom will focus on how AI tools can support your team in handling day-to-day tasks more efficiently while freeing up time for strategic decision-making.

Lisa Baker – Co-Founder & CEO, Baker Ing

Lisa is a recognised leader in global credit management and will highlight the vital role human expertise plays in managing complex accounts and sensitive customer relationships. She will discuss how credit managers can best use AI as a support tool, while leveraging their own judgement for strategic decision-making and managing credit risk.

Matt Tipper – Business Development Manager, Esker

Matt will discuss how AI can complement the work of credit managers by streamlining operations in the O2C process. His session will focus on real-world examples of how AI can address common challenges, reduce inefficiencies, and provide better visibility into cash flow, making it easier to manage complex accounts and processes.

And guest speakers

Howard Trenam

Global Lead at Dun & Bradstreet

With an impressive background as the Global Leader for Payment Behaviour and Predictive Analytics, Payment Data Stewardship & Strategy at Dun & Bradstreet, Howard has over 16 years of experience in the financial data industry. He has successfully led D&B’s market trade teams and developed their Global Trade Acquisition Strategy. Howard plays a crucial role in shaping the future of financial data analysis and insights.

In this webinar, Howard will be sharing valuable insights on country payment trends, highlighting which countries are showing positive trends and addressing any negative changes.

Don’t miss this unique opportunity to have a seasoned expert in financial data and analytics guide you through the complex landscape of country payment trends, equipping us with valuable insights to make informed decisions in the new fiscal year.

Michael Ryan

Director, Finance Transformation UK

With over 30 years of experience in finance, Michael has become a leading voice in the industry. Prior to founding Finance Transformation UK, Michael worked as a Director of Finance Transformation at Logica and as Global Business Services Manager at Deloitte. He also created the Finance Shared Services Center for the Argos Retail Group and served as Finance Transformation Lead at Anheuser-Busch InBev.

As the founder of Finance Transformation Magazine, he is dedicated to sharing knowledge, experience, and solutions across the industry.

Michael will be speaking about adapting to the New Financial Year: Strategies for Navigating Change. With his experience in leadership, shared services, and finance transformation, Michael has a wealth of knowledge to share on this topic.

If you’re looking for a finance expert to help guide you through the new financial year, be sure to tune-in.

Speakers are announced periodically leading up to this event - check back here for regular updates.

Speakers are announced periodically leading up to this event - check back here for regular updates.

Speakers are announced periodically leading up to this event - check back here for regular updates.

WHY REGISTER?

  • Cutting-Edge Insights: Get the latest on how AI and human collaboration can transform your O2C processes.
  • Exclusive White Paper: Receive a quick reference guide to AI and human synergy in O2C, available only to attendees.
  • Expert Q&A: Bring your questions to the experts and get real-time answers on how AI can work for your business.
  • Practical Takeaways: Walk away with actionable strategies to streamline your O2C processes and enhance financial control.
Register